Understand usage,
Maximise savings.
Smarter energy management.
Smart meters help you track and control your energy usage effortlessly. Real-time data allows you to see exactly how much energy you're using and spending helping you save.
Telephone
0113 880 0476
Speak with your dedicated account manager.
smartmeters@truenergy.co.uk
Contact our support team via email.
TruEnergy
Gable House, 239 Regents Park Road, London N3 3LF
Address
Request a free smart meter
Smart meters will give you a better understanding of the energy you’re using in your home.
They’re also helping create a greener, smarter grid across the UK.
Accurate Usage Insights
At TruEnergy, we leverage the power of smart meter technology to provide detailed energy usage graphs that offer valuable insights into consumption patterns.
1.
Half-hourly data tracking
Our system collects data from your smart meter every 30 minutes, providing an accurate breakdown of energy use over specific periods, whether it’s days, weeks, or months.
2.
Appliance Level Analysis
By analysing energy patterns, we can identify when tenants are using energy throughout the day and pinpoint specific times certain appliances are in use.
3.
Personalised Energy Saving
Using this data, we provide tailored advice to help tenants save energy, reduce bills, and adopt smarter habits, empowering them to take full control of their energy usage.
Visual Insights
Electrical Usage Patterns
Our detailed electricity usage graphs provide a clear picture of energy consumption throughout the day. For instance, this data may reveal steady power usage with noticeable spikes around specific times, such as mid-morning, indicating the use of high-energy appliances. With this insight, tenants can identify when and where they use the most energy and take actionable steps to minimise wastage, such as turning off unused devices or optimising appliance usage during off-peak hours.
Gas Consumption Trends
Our gas usage analysis tracks steady consumption over time, identifying peaks that correlate with common activities like cooking, using hot water, or taking showers. This information can help tenants understand their gas usage patterns and implement changes to reduce their overall consumption. For example, switching to energy-efficient appliances or optimising water heating schedules can lead to significant savings.
TruBenefits &
Practical Advantages
Understand exactly when and where your energy is being used.
TruAware
TruAction
Receive tailored recommendations to reduce energy waste.
Take control of your bills with smarter energy habits that will maximise savings.
TruSave
TruGreen
Make environmentally conscious decisions by cutting down on consumption.
Plan energy usage confidently with real-time insights and long-term strategies.
TruControl
Activating Emergency Credit – Secure Smart Meters
If you have a Secure smart meter in prepayment mode and your credit runs out, you will be able to redeem £5 emergency credit by following the below instructions:
Press the number ‘7’ on the keypad on your meter. If emergency credit is available, you’ll see a message saying “EC OFFER” on the screen.
Press the ‘A’ button on your meter. This will tell your meter you want to activate your emergency credit.
Press the ‘B’ button to confirm. This will activate your emergency credit, and your meter will then go back to the home screen.